FAQ

Can I use e-wallets at Kinghills?

Yes, Kinghills supports a wide range of popular e-wallets for both deposits and withdrawals. These may include Skrill, Neteller, PayPal, and others depending on your region. E-wallets offer fast processing times and enhanced privacy, making them a preferred choice for many players.

Are winnings processed quickly?

Winnings at Kinghills are typically processed within 24–48 hours after verification. Withdrawal speed may vary depending on the chosen payment method. E-wallets often receive funds fastest, while bank transfers and credit cards may take 2–5 business days.

Do I have to pay any fees to play?

No, Kinghills does not charge any fees for playing games. Depositing and withdrawing are usually free as well, though some payment providers might apply third-party charges. Be sure to check with your bank or e-wallet for potential transaction fees.

How do I claim a bonus code?

To claim a bonus code, simply enter it in the “Promotions” or “Cashier” section when making a deposit. If the bonus requires manual activation, follow the specific instructions provided with the promotion. Always review the bonus terms and wagering requirements before claiming.

Are there country restrictions?

Yes, due to licensing and regulatory requirements, Kinghills may restrict access from certain countries. A full list of restricted regions can be found in the Terms & Conditions section. If you are unsure whether your country is eligible, contact customer support for clarification.

Can I cancel a withdrawal request?

In most cases, you can cancel a pending withdrawal request as long as it hasn’t been processed yet. Go to the “Withdrawal” section of your account and select the option to reverse the transaction. Note that once the request is approved, cancellation is no longer possible.

What is the maximum win allowed per game?

Maximum win limits vary depending on the specific game and provider. For most slots and table games, the maximum win can range from €100,000 to €1,000,000. Always check the individual game rules or terms associated with progressive jackpots and bonuses.

Are responsible gaming tools available?

Yes, Kinghills provides a range of responsible gambling tools including deposit limits, time-out periods, self-exclusion, and reality checks. You can access these features via your account settings or request help from our customer support team to configure them.

Where can I find the terms of use?

You can view the Terms of Use by scrolling to the bottom of any page and clicking on the “Terms & Conditions” link. This section outlines your rights and obligations, game rules, account management policies, and details regarding bonuses and withdrawals.